The First Control Is Visibility The phrase "shadow AI" can sound like a technology category. In practice, the more useful question is operational: can the organization identify the software actor that is doing work? NIST's February 2026 announcement on software-agent identity and authority focuses on the risks created when agents receive access to data, tools, and applications. [1] That makes discovery the first control. You cannot make a sound access decision for an actor that does not appear in the inventory. Identity Is the Bridge Between the Agent and the Business A workforce agent exists because someone wanted a business task completed. That human intent should remai…

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